The Best and the Worst Airlines in the World


Some people would say that traveling is more of the journey while others would argue that it depends on what machine or carrier one is using to reach their destination. The answer to the question as to whether which airline is good or bad is not quite precise but it could depend on personal preferences.

However, there are certain criteria that one can use in evaluating which airlines to put on the top list and which ones to avoid altogether. Before we list the best airlines and the worst airlines, let us have a look at some of the factors to consider before making the conclusion.

The flight experience matters and so is reaching your destination safely. Consider the latest innovations and services in the airline of your choice.

There are four factors to look at:


Before you rate an airline as good or bad, consider its prices. A good airline should be affordable with relatively lower price rates. However, remember that if the prices are too low, the services offered will most likely be of low quality. Thus, the price range should be average; not too high or too low.


Convenience is an important factor used in deciding whether an airline is good or bad. The best airlines will in the ensure customer convenience. When talking about convenience, look at the routes covered by the airlines and ensure they will actually cover your journey destination and that you do not have to connect flights.

Still, on convenience, customer service is a very crucial factor to look at. Good customer service is actually the one thing that can keep customers glued to your airlines. On-line performance and baggage security are also factors you look at before approving of or banning an airline from your list.

Loyalty programs

When discussing the best and worst airlines, it should be noted that good airlines give valuable rewards to their customers. Mostly, customers are rewarded depending on the mileage that they have covered with the airline.

Elite status benefits

The status and benefits of an airline are an important aspect while choosing the worst and the best airline in the world. An airline should fulfill all the flying requirements to achieve the elite status benefits.

Having discussed the criteria for deciding which the best or worst airline, now let us look at the list of the airlines in each category. The list is not in any particular order.

Best Airlines

Qantas: The airline has commendable customer service and quality in-flight entertainment. It is well known for its fatality-free safety record.

Singapore Airline: The airline is known for its experienced customer care team. In addition, it has personal TVs not forgetting the availability of hot towels.

Qatar Airways: The airline has received praises for its comfortable seats and in-flight entertainment. Passengers in the economy class get such privileges as mobile gadget connectivity to their seat screens.

Austrian Airlines: The airline has efficient and effective service, not forgetting the onboard dining and entertainment options.

Japan Airline (JAL): The airline has fabulous staff and amazing food.

All Nippon: The cutting edge for this airline is cleanliness, good service, and top safety.

Other airlines that make it to the list of best airlines in the world include KLM, TAM Linhas Aereas, Iberia, Bangkok, Cathay Pacific, Etihad, Turkish Airlines, Delta, Eva Air, Lufthansa, Garuda Indonesia, Hainan, Thai Airways, Air France, Asiana, Swiss International Airlines, Air New Zealand, Emirates, and Virgin Australia.

Worst Airlines

In determining the worst airlines in the world, there are mainly two factors to be considered:

  • Safety
  • Regulatory Standards

Before deciding to use a certain airline, safety is a very crucial factor to look at. What would be the point of traveling if you will not get to your destination safely? Also, consider the standards of regulations as they play an important factor in determining the quality of services that you will receive.

The worst airlines are characterized by poor customer service, poor technology, below-standard in-flight facilities, and flight delays.

Below is a list of some of the worst airlines in the world:

  • Korean Air
  • Hong Kong Airlines
  • El Al
  • Philippine Airlines
  • Air China
  • Icelandair
  • Hainan Airlines
  • China Eastern Airlines
  • Bulgaria Air
  • China United Airlines
  • Iran Air
  • Lion Air
  • MahanĀ  Air

Those that agree to this list confess that these airlines have substandard emergency procedures, loud engine noise, uncomfortable seats and fizzy drinks.

Nevertheless, as mentioned earlier, everyone has a different experience when it comes to airlines. What is good for one person may not be good to another person. It is advisable to assess the points above before branding an airline as good or bad.


The author Martin